Help & Contact
If anything is unclear to you, you will find more details on specific topics in the FAQ in the next section.
You are also welcome to fill in our contact form and our support team will get back to you as soon as possible.
Need help?
Frequently Asked Questions
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my orders ?
The shipping of your long-lasting gourmand perfume takes an average of 3–4 days within Europe, up to 7 days to the rest of the world.
My package has been delayed.
We are not liable for delays in delivery caused by the operational limitations of our logistics partners or the unavailability of the recipient.
My parcel arrived damaged. What should I do?
Please, do not accept the package if it appears to have been tampered with. If a product is damaged, ask the delivery agent to open the case and refuse the delivery if needed. In this situation, contact us by filling out our contact form.
Do you accept returns ?
No, we do not accept any returns on our products.
Can I pay in instalments ?
You can pay in instalments via Paypal, depending on your region.
Shipping costs
FRANCE: 9€ (Free shipping from 189€)
REST OF EUROPE: 19€ (Free shipping from 189€)
USA/CANADA: 29€ (Free shipping from 189€)
REST OF THE WORLD: 29€ (Free shipping from 189€)
If you may have other questions regarding shipping and delivery policy, feel free to contact us.
Please do not accept the package if it appears to have been tampered with. If a product is damaged, ask the delivery agent to open a case and refuse the delivery. In this situation, mail us at info@perestishparfums.com with your order number.
